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Please be advised that our office will be closed from 5pm – Tuesday, 24 December, and will reopen on Thursday, 2 January 2025.

25 October 2022

The Australian Government has released a factsheet to provide information on what to do if your data has been compromised in the recent Medibank and AHM cyber incident.

If you think you may be affected by the breach, contact Medibank Private on 13 23 31 or AHM on 13 42 46.

Medibank has also provided this information page for inquiries and details of a customer support package on its newsroom page.

Customers can also seek advice or support around mental health or wellbeing by contacting 1800 644 325.

If you are concerned your identity has been compromised, contact your bank immediately and call IDCARE on 1800 595 160.