Privacy
Your privacy rights
Your personal information
What is personal information?
What is privacy?
What is a privacy policy?
Access your personal information
Correct your personal information
Request a record
Consent to the handling of personal information
Collection of personal information
Use and disclosure of personal information
Your tax file number
Credit reporting
What is credit reporting?
What is a credit report?
Credit reporting terms
What stays on a credit report?
Access your credit report
Correct your credit report
Information on your credit report
Repayment history and defaults
Third-party access to credit reports
Fraud and your credit report
Hardship assistance
Commercial credit information
Make a credit reporting complaint
Real estate agents, employers and your credit report
Data breaches
Health information
Social media and online privacy
Surveillance and monitoring
Ways to protect your privacy
More privacy rights
Privacy complaints
Representative complaint: Medibank data breach
What you can complain about
Complain to an organisation or agency
Lodge a privacy complaint with us
How we investigate and resolve your complaint
Your complaint review rights
External dispute resolution schemes
Privacy complaint: immigration data breach
Immigration data breach privacy complaint
Notice to all persons in immigration detention on 31 January 2014: English version
Immigration data breach privacy complaint determination in English and other languages
OAIC Notice – immigration data breach privacy complaint
OAIC Notice - Immigration Data Breach Privacy Complaint - Arabic
OAIC Notice - Immigration Data Breach Privacy Complaint - Azerbaijani
OAIC Notice - Immigration Data Breach Privacy Complaint - Bangla
OAIC Notice - Immigration Data Breach Privacy Complaint - Burmese
OAIC Notice - immigration data breach privacy complaint: simplified Chinese
OAIC Notice - immigration data breach privacy complaint: traditional Chinese
OAIC Notice - Immigration Data Breach Privacy Complaint - Dari
OAIC Notice - Immigration Data Breach Privacy Complaint - Farsi
OAIC Notice - Immigration Data Breach Privacy Complaint - Hazaragi
OAIC Notice - Immigration Data Breach Privacy Complaint - Hindi
OAIC Notice - Immigration Data Breach Privacy Complaint - Indonesian
OAIC Notice - Immigration Data Breach Privacy Complaint - Kurdish
OAIC Notice - Immigration Data Breach Privacy Complaint - Pashto
OAIC Notice - Immigration Data Breach Privacy Complaint - Punjabi
OAIC Notice - Immigration Data Breach Privacy Complaint - Syhleti
OAIC Notice - Immigration Data Breach Privacy Complaint - Tamil
OAIC Notice - Immigration Data Breach Privacy Complaint - Urdu
OAIC Notice - Immigration Data Breach Privacy Complaint - Uzbekistani
OAIC Notice - Immigration Data Breach Privacy Complaint - Vietnamese
Representative complaint about the handling of personal information by Dymocks Pty Ltd
Representative complaint about the handling of personal information by Ticketek Pty Ltd
Australian Privacy Principles
Australian Privacy Principles quick reference
Australian Privacy Principles guidelines
Summary of version changes to APP guidelines
Preface
Chapter A: Introductory matters
Chapter B: Key concepts
Chapter C: Permitted general situations
Chapter D: Permitted health situations
Chapter 1: APP 1 Open and transparent management of personal information
Chapter 2: APP 2 Anonymity and pseudonymity
Chapter 3: APP 3 Collection of solicited personal information
Chapter 4: APP 4 Dealing with unsolicited personal information
Chapter 5: APP 5 Notification of the collection of personal information
Chapter 6: APP 6 Use or disclosure of personal information
Chapter 7: APP 7 Direct marketing
Chapter 8: APP 8 Cross-border disclosure of personal information
Chapter 9: APP 9 Adoption, use or disclosure of government related identifiers
Chapter 10: APP 10 Quality of personal information
Chapter 11: APP 11 Security of personal information
Chapter 12: APP 12 Access to personal information
Chapter 13: APP 13 Correction of personal information
Read the Australian Privacy Principles
Privacy guidance for organisations and government agencies
Organisations
Credit reporting
Direct marketing
Employee records exemption
ID scanners
Opting in to the Privacy Act
Privacy for not-for-profits, including charities
Privacy management plan template
Selling a business
Small business
Sporting clubs
Start-ups
Tips for good privacy practice
Trading in personal information
Guidance for EDR schemes when handling complaints about notifiable data breaches
Tracking pixels and privacy obligations
Facial recognition technology: a guide to assessing the privacy risks
Government agencies
Guidance on privacy and developing and training generative AI models
Guidance on privacy and the use of commercially available AI products
Health service providers
Communications with patients
Data breach action plan for health service providers
Guide to health privacy
Introduction and key concepts
Chapter 1: Key steps to embedding privacy in your health practice
Chapter 2: Collecting health information
Chapter 3: Using or disclosing health information
Chapter 4: Giving access to health information
Chapter 5: Correcting health information
Chapter 6: Health management activities
Chapter 7: Disclosing information about patients with impaired capacity
Chapter 8: Using and disclosing genetic information in the case of a serious threat
Chapter 9: Research
Individual healthcare identifiers
My Health Record
Privacy action plan for your health practice
Taking photos of patients
Handling personal information
Anti-money laundering obligations
Centrelink requests for information
Dealing with requests for access to personal information
Dealing with requests for correction of personal information
De-identification and the Privacy Act
De-identification Decision-Making Framework
Guide to securing personal information
Guide to the Privacy (Persons Reported as Missing) Rule 2024
Guidelines for state and territory governments: creating nationally consistent requirements to collect personal information for contact tracing purposes
National Relay Service
Posting photos and videos
Protecting customers' personal information
Sending personal information overseas
The Privacy (Tax File Number) Rule 2015 and the protection of tax file number information
Transfer of financial adviser records
What is personal information?
Preventing, preparing for and responding to data breaches
Privacy impact assessments
COVID-19
Coronavirus (COVID-19): understanding your privacy obligations to your staff
Coronavirus (COVID-19) vaccinations: understanding your privacy obligations to your staff
COVIDSafe Reports
Guidance for businesses collecting personal information for contract tracing
National COVID-19 privacy principles
Privacy update on the COVIDSafe app
Retention and deletion of personal information collected during COVID-19
Guidance for businesses collecting COVID-19 vaccination information
More guidance
Australian Bushfires Disaster Emergency Declaration: understanding your privacy obligations
Australian entities and the European Union General Data Protection Regulation
Emergencies and disasters
Guide to data analytics and the Australian Privacy Principles
Guide to developing an APP privacy policy
How to develop an APP privacy policy (poster)
Guidelines for developing codes
Guidelines for recognising external dispute resolution schemes
Handling privacy complaints
Keeping records of disclosures under the Telecommunications Act 1997
Mobile privacy: a better practice guide for mobile app developers
Privacy management framework: enabling compliance and encouraging good practice
Privacy public interest determination guide
Self-assessment checklist: privacy obligations under the Data Retention Scheme
Telecommunications service providers' obligations arising under the Privacy Act 1988 as a result of Part 5-1A of the Telecommunications (Interception and Access) Act 1979
Privacy considerations for financial services entities receiving data from a carrier or carriage service provider under the telecommunications regulations
Notifiable data breaches
About the Notifiable Data Breaches scheme
When to report a data breach
Report a data breach
Notifiable data breaches publications
Notifiable Data Breaches Report: January to June 2024
Notifiable Data Breaches Report: July to December 2023
Notifiable Data Breaches Report: January to June 2023
Notifiable Data Breaches Report: July to December 2022
Notifiable Data Breaches Report: January to June 2022
Notifiable Data Breaches Report: July to December 2021
Notifiable Data Breaches Report: January–June 2021
Notifiable Data Breaches Report: July–December 2020
Notifiable Data Breaches Report: January–June 2020
Notifiable Data Breaches Report: July–December 2019
Notifiable Data Breaches Report: 1 April to 30 June 2019
Notifiable Data Breaches Report: 1 January to 31 March 2019
Notifiable Data Breaches Statistics Report: 1 October to 31 December 2018
Notifiable Data Breaches Statistics Report: 1 July to 30 September 2018
Notifiable Data Breaches Statistics Report: 1 April to 30 June 2018
Notifiable Data Breaches Statistics Report: 1 January to 31 March 2018
Notifiable Data Breaches scheme 12-month insights report
Privacy legislation
Privacy assessments and decisions
Privacy assessments
PIA register assessment program
Handling personal information – Trulioo
Handling personal information – VIX Verify
Department of Veterans' Affairs final report – handling of personal information
A follow-up privacy assessment of Access Canberra
Managing personal information: Passenger Name Records
Management of personal information: Qantas Frequent Flyer
My Health Record access security policy assessment program
Management of personal information: Velocity Frequent Flyer
Securing personal information: Australian Digital Health Agency
Management of personal information: Department of Home Affairs
Management of personal information: USI Office, Transcript Service
Handling of personal information: Housing and Community Services ACT
COVIDSafe Assessment 1: National COVIDSafe Data Store Access Controls
Handling of personal information: Chamonix, Healthi mobile health application
Accessing personal information: Department of Immigration and Border Protection
Securing personal information: Australian Taxation Office, data matching activities
Summary of the OAIC's assessment of privacy policies of 10 ACT public sector agencies
Handling of personal information: Telstra Health, HealthNow mobile health application
Access security governance for the My Health Record system: Midland Private Hospital
Handling of personal information: Department of Human Services PAYG data matching program
Handling of personal information: Department of Human Services NEIDM data matching program
Summary of the OAIC's assessment of IBM's handling of personal information using SmartGate systems
Access security governance for the My Health Record: St Vincent's Private Hospital Toowoomba
Summary of the OAIC's assessment of privacy policies of 20 DVS business users in the finance sector
Handling of personal information: Department of Immigration and Border Protection, Passenger Name Records
Securing personal information: Services Australia (formerly Department of Human Services), data matching activities
Summary of the OAIC's assessment of agencies with publication obligations under the Privacy (Tax File Number) Rule 2015
Summary of the OAIC's assessment of SITA's handling of personal information using the advance passenger processing system
Summary of the OAIC's assessment of five Registered Training Organisations and their management of personal information
Assessment of contractual provisions for services in regional processing centres: Department of Immigration and Border Protection
Summary of the OAIC's assessment of Healthscope Group's information security controls to protect Individual Healthcare Identifiers (IHIs)
Schedule 6, Foreign Fighters Act: follow-up of the Department of Immigration and Border Protection's implementation of the recommendations
Schedule 5, Foreign Fighters Act: follow-up of the Department of Immigration and Border Protection's implementation of the recommendations
Summary of the OAIC's assessment of Department of Immigration and Border Protection's handling of personal information using SmartGate systems
Summary of the OAIC's assessment of 14 pharmacies and eight diagnostic imaging services access security governance for the My Health Record system
Handling of personal information: Services Australia (formerly Department of Human Services) Annual Investment Income Report (AIIR) data matching program
Summary of OAIC assessments of telecommunications organisations' information security under the Telecommunications (Interception and Access) Act 2015: Telstra, Vodafone, Optus, TPG
Summary of OAIC assessment of telecommunication organisations' information security practices when disclosing personal information under the Telecommunications (Interception and Access) Act 1979
COVIDSafe Assessment 3: COVIDSafe application functionality, privacy policy and collection notices
Summary of Consumer Data Right Assessment 1
COVIDSafe Assessment 4: retention, destruction and deletion of COVID app data
Handling of personal information: a follow-up privacy assessment of Housing and Community Services ACT
Privacy impact assessment register assessment program
Summary of OAIC’s inspection of telecommunications organisations’ records of disclosure under the Telecommunications Act
My Health Records security and access policy assessment 1: general practice clinic survey
My Health Records security and access policy assessment 2: security and access governance
Summary of COVIDSafe Assessment 2: state and territory health authority access controls
COVIDSafe Assessment 5: obligations after the end of the COVIDSafe data period
Handling personal information: Services Australia’s role as the Identity Exchange
Cross-border disclosures of personal information – Passenger Name Records
Data matching conducted by the Department of Health and Aged Care: Practice Incentives Program eHealth Incentives Compliance Program
OAIC’s summary of 7 ACT Directorates’ data breach response plans
Privacy assessments forward plan for 2023-24 and 2024-25
Handling of personal information: emergency access in the My Health Record system
Handling of personal information: my health app
Digital ID assessment 2: myGovID destruction of biometric information
Identity Verification Services Assessment Report – Privacy Obligations
Digital ID Assessment 3: myID notification of collection, use or disclosure of personal information
Privacy decisions
Enforceable undertakings
TeleChoice: enforceable undertaking
Singtel Optus: enforceable undertaking
Avid Life Media: enforceable undertaking
Organica and Brygon: enforceable undertaking
Department of Health: enforceable undertaking
Wilson Asset Management: enforceable undertaking
Commonwealth Bank of Australia: enforceable undertaking
Precedent Communications Australia: enforceable undertaking
Australian Red Cross Blood Service: enforceable undertaking
Australian Recoveries & Collections: enforceable undertaking
Marriott International: enforceable undertaking
Inspiring Vacations: enforceable undertaking
Meta Platforms, Inc.: enforceable undertaking
Oxfam Australia’s enforceable undertaking in respect of the Australian Information Commissioner’s investigation into Oxfam
Investigation reports
MBS/PBS data publication
Ashley Madison joint investigation
Multicard Pty Ltd: own motion investigation report
Cupid Media Pty Ltd: own motion investigation report
AAPT and Melbourne IT: own motion investigation report
Medvet Science Pty Ltd: own motion investigation report
Pound Road Medical Centre: own motion investigation report
Vodafone Hutchison Australia: own motion investigation report
Dell Australia and Epsilon: own motion investigation report
DonateBlood.com.au data breach (Precedent Communications Pty Ltd)
Sony PlayStation Network/Qriocity: own motion investigation report
Telstra Corporation Limited: own motion investigation report (2014)
Telstra Corporation Limited: own motion investigation report (2012)
Adobe Systems Software Ireland Ltd: own motion investigation report
DonateBlood.com.au data breach (Australian Red Cross Blood Service)
Professional Services Review Agency: own motion investigation report
First State Super Trustee Corporation: own motion investigation report
Telstra Corporation Limited: own motion investigation report (2011)
Department of Immigration and Border Protection: own motion investigation report
Privacy determinations
Privacy registers
Classes of lawful tax file number recipients
Data matching exemptions register
Family day care educators and operators data matching program
Motor vehicle registries data matching program
Real Property Transactions data matching program
Visa holders data matching program
Taxable government grants and payments data matching program
Program protocol for data matching with the Australian Transactions Reports and Analysis Centreer
Lifestyle assets data matching program
Ride sourcing data matching program
Banking transparency strategy data matching program
Motor vehicle registries data matching program 2013–16
Ride sourcing data matching program protocol 2016–18
Lifestyle assets data matching program 2013–15
Contractor payments data matching program
Online selling data matching program protocol
Credit and debit card data matching program
Share transactions data matching program protocol
Share transactions data matching program 1985–2018
Rental bond data matching program
Credit and debit card data matching program 2015
Share transactions data matching program protocol 2014–16
Online selling data matching program 2013–14
Specialised payment systems data matching program
Sharing economy accommodation data matching program
Partner visa data matching program
Foreign Investment Review Board data matching program
Ride sourcing data matching program 2015–20
Contractor payments data matching program 2016–19
Specialised payment systems data matching program 2014–17
DIBP visa holders data matching program protocol
Privacy codes
Privacy codes register
Privacy (Credit Reporting) Code 2024
Privacy (Market and Social Research) Code 2021
Privacy (Australian Government Agencies – Governance) APP Code 2017
Privacy (Credit Reporting) Code 2014 (Version 2.3)
Privacy (Credit Reporting) Code 2014 (Version 2.2)
Privacy (Credit Reporting) Code 2014 (Version 2.1)
Privacy (Market and Social Research) Code 2014
Credit Reporting Code variation approved (2024)
Children’s Online Privacy Code
Public interest determinations register
Recognised external dispute resolution schemes register
Privacy opt-in register
Freedom of information
Your freedom of information rights
How to access government information
Freedom of information guidance for government agencies
Freedom of information guidelines
Summary of version changes to s93A guidelines
Part 1: Introduction to the Freedom of Information Act 1982
Part 2: Scope of application of the Freedom of Information Act 1982
Part 3: Processing and deciding on requests for access
Part 4: Charges for providing access
Part 5: Exemptions
Part 6: Conditional exemptions
Part 7: Amendment and annotation of personal records
Part 8: This part has been superseded and the content moved to Part 3
Part 9: Internal agency review of decisions
Part 10: Review by the Information Commissioner
Part 11: Investigations and complaints
Part 12: Vexatious applicant declarations
Part 13: Information Publication Scheme
Part 14: Disclosure log
Part 15: Reporting
Glossary
Proactive publication and administrative access
Information Publication Scheme
About the Information Publication Scheme
Information Publication Scheme and disclosure log determinations policy and procedure
Information Publication Scheme overview for senior executive staff
Information Publication Scheme and disclosure log summary
Information Publication Scheme review survey 2018
Information Publication Scheme review survey 2012
What is a disclosure log?
Is the decision to publish information in the disclosure log or the Information Publication Scheme a decision that the Information Commissioner can review?
What is 'operational information' for the purposes of the Information Publication Scheme?
What does information 'routinely provided to parliament' include for the purposes of the Information Publication Scheme?
When will something be 'unreasonable' to publish under section 11C and under the Information Publication Scheme
Administrative access
How do administrative access schemes interact with the proactive disclosure requirements
Will the Information Commissioner issue guidance on records management?
Government agency website requirements
Freedom of information reviews
Summary of the freedom of information review process
What is the difference between a complaint and an application for review of a freedom of information decision?
Personal and business information: third-party review rights
Internal review process
Quick guide to the direction applicants follow in an Information Commissioner review
What decisions can the Administrative Appeals Tribunal review?
What is an agency's role during an Information Commissioner review?
Part 10 — Review by the Information Commissioner
Direction as to certain procedures to be followed in Information Commissioner reviews (for agencies). FAQs for agencies and ministers
Guidance on handling a freedom of information request
Legal definitions and questions
Defining an agency
Exemptions and conditional exemptions under the Freedom of Information Act 1982
What are the criteria for a vexatious applicant declaration?
What is an agency's obligations on a Commonwealth contract?
What is considered a document under the Freedom of Information Act 1982?
What protections does the Freedom of Information Act 1982 provide from civil liability and breach of copyright?
Who qualifies as a 'person' eligible to make a request under s 15 of the Freedom of Information Act 1982?
Processing a freedom of information request
Can a request be transferred to or by a minister?
Documents held by government contractors
Does a document have to be released at the same time a decision is notified?
Should an agency consult anyone else before releasing a document?
What happens if a request doesn't comply with the requirements under the Freedom of Information ACT 1982
Processing time
How long does an agency have to process a freedom of information request?
Apply for an extension of time to process a freedom of information request
Public holidays and agency shutdown periods: calculating the processing period
How can an agency meet statutory timeframes during the COVID-19 pandemic?
Calculating costs
Handling personal or business information
Checklists, handouts and templates
Fact sheet for freedom of information practitioners to give to staff
Making a decision on a freedom of information request
Sample freedom of information notices
Statement of reasons checklist
Taking all reasonable steps to find documents in a freedom of information request
Tips for freedom of information decision-makers
More guidance
Freedom of information guide
FOIstats guide
Statement of principles to support proactive disclosure of government-held information
What is personal information and how does it interact with the Freedom of Information Act 1982
What freedom of information statistics do agencies and ministers need to produce?
Freedom of Information agency resources
FOI agency resource Managing increased volume of FOI requests
Twelve tips for FOI decision makers
Calculating and imposing charges for FOI access requests
Processing requests for amendment or annotation of personal records
Exemptions and conditional exemptions under the Freedom of Information Act 1982
Statement of reasons checklist
Making a decision on an FOI access request
Information Publication Scheme (IPS) and Disclosure Log determinations policy and procedure
Defining an agency
Sample FOI notices
Administrative access
Considering the public interest test
Engagement checklist – Information Commissioner review compulsory conference
Submissions checklist – Making submissions following notification of an IC review application (agency or minister)
Agency Resource – The Deliberative Processes Exemption s 47C
Information Commissioner reviews
Direction as to certain procedures to be followed by agencies and ministers in Information Commissioner reviews
Direction as to certain procedures to be followed by applicants in Information Commissioner reviews
Information Commissioner Reviews: Quick guide to use of directions and information gathering powers
Self-assessment tool for agencies
Freedom of Information Practitioners’ Survey 2024
Freedom of information legislation and determinations
Information Commissioner decisions and reports
Freedom of information investigation outcomes
Freedom of information reports
Disclosure log desktop review
Commissioner initiated investigation into the Department of Home Affairs
FOI at the Department of Human Services
Processing of non-routine FOI requests by the Department of Immigration and Citizenship
Review of charges under the Freedom of Information Act 1982: Report to the Attorney-General
Information Commissioner review decisions
Vexatious applicant declarations
Freedom of information statistics for the OAIC
Australian Government freedom of information statistics
Consumer Data Right
Information for consumers
Consumer Data Right complaints
Consumer Data Right guidance for business
Consumer Data Right and the Privacy Act
About the Consumer Data Right and the privacy safeguards
Consumer Data Right Privacy Safeguard Guidelines
Summary of version changes to CDR Privacy Safeguard Guidelines
Chapter A: Introductory matters
Chapter B: Key concepts
Chapter C: Consent – The basis for collecting and using CDR data
Chapter 1: Privacy Safeguard 1 – Open and transparent management of CDR data
Chapter 2: Privacy Safeguard 2 – Anonymity and pseudonymity
Chapter 3: Privacy Safeguard 3 – Seeking to collect CDR data from CDR participants
Chapter 4: Privacy Safeguard 4 – Dealing with unsolicited CDR data from CDR participants
Chapter 5: Privacy Safeguard 5 – Notifying of the collection of CDR data
Chapter 6: Privacy Safeguard 6 – Use or disclosure of CDR data by accredited data recipients or designated gateways
Chapter 7: Privacy Safeguard 7 – Use or disclosure of CDR data for direct marketing by accredited data recipients or designated gateways
Chapter 8: Privacy Safeguard 8 – Overseas disclosure of CDR data by accredited data recipients
Chapter 9: Privacy Safeguard 9 – Adoption or disclosure of government related identifiers by accredited data recipients
Chapter 10: Privacy Safeguard 10 – Notifying of the disclosure of CDR data
Chapter 11: Privacy Safeguard 11 – Quality of CDR data
Chapter 12: Privacy Safeguard 12 – Security of CDR data and destruction or de-identification of redundant CDR data
Chapter 13: Privacy Safeguard 13 – Correction of CDR data
Privacy obligations
About privacy obligations
Consumer consent, authorisation and dashboards
Consumer Data Right insights
Guide to developing a Consumer Data Right policy
Guide to privacy for data holders
Privacy FAQs for accredited data recipient customers
Trusted advisers in the Consumer Data Right system
CDR outsourcing arrangement: privacy obligations for an outsourced service provider
CDR outsourcing arrangement: privacy obligations for a principal of an outsourced service provider
CDR representative model: privacy obligations of a CDR principal
CDR representative model: privacy obligations of a CDR representative
Sponsored accreditation model: privacy obligations of an affiliate
Sponsored accreditation model: privacy obligations of a sponsor
Guidance for entities handling CDR data on preparing for and responding to cyber incidents involving CDR data
Consumer Data Right legislation, regulation and definitions
Consumer Data Right assessments
Digital ID
Engage with us
Consultations
Remaking the Privacy (Persons Reported as Missing) Rule 2014
Consultation on remaking of Privacy (Credit Related Research) Rule
National Health (Privacy) Rules 2021 review
Part 9 of the Freedom of Information Guidelines (internal review)
Draft of Part 9 of the Freedom of Information Guidelines (internal review)
Part 14 of the Freedom of Information Guidelines (disclosure log)
Draft of Part 14 of the Freedom of Information Guidelines (disclosure log)
Consultation on draft revisions to Part 13 of the FOI Guidelines: Information Publication Scheme
Consultation on draft revisions to the ‘Direction as to certain procedures to be followed in Information Commissioner reviews’ (for agencies) and the ‘Direction as to certain procedures to be followed by applicants in Information Commissioner review
Draft direction as to certain procedures to be followed in IC reviews
Part 2 of the FOI Guidelines
Consultation on updates to Part 6 (v 1.4) of the FOI Guidelines: conditional exemptions
Consultation on draft revisions to Part 5 of the FOI Guidelines: Exemptions
National Health (Privacy) Rules 2018 review
Consultation paper: National Health (Privacy) Rules 2018 review
National Health (Privacy) Rules 2018 review – submissions
Consultation on health and medical research guidelines
Applications for new public interest determinations regarding international money transfers (2024)
Submissions
Translations
Events
Networks
Information Contact Officers Network
ICON alert
ICON alert - edition 14
ICON alert - edition 13
ICON alert - edition 12
ICON alert - edition 11
ICON alert – edition 10
ICON alert - edition 9
ICON alert - edition 8
ICON alert - edition 7
ICON alert - edition 6
ICON alert - edition 5
ICON alert - edition 4
ICON alert - edition 3
ICON alert - edition 2
ICON alert - edition 1
Privacy Professionals Network
Domestic networks
International networks
Information Matters newsletter
Research and training resources
Research
Australian Community Attitudes to Privacy Survey
Government attitudes towards privacy in Australia 2001
Community attitudes towards privacy in Australia 2001
Business attitudes towards privacy in Australia 2001
Community Attitudes to Privacy Survey 2004
Community Attitudes Towards Privacy Study 2007
Community Attitudes towards Privacy 2007 Methodological Report
Community Attitudes to Privacy Survey Research Report 2013
Australian Community Attitudes to Privacy Survey 2017 Report
Australian Community Attitudes to Privacy Survey 2017 infographic
Australian Community Attitudes to Privacy Survey 2020
Australian Community Attitudes to Privacy Survey 2020 infographic
Australian Community Attitudes to Privacy Survey 2023
Australian Community Attitudes to Privacy Survey 2023 infographic
Australian Government Information Access Survey
Research publications on the Privacy Act
e-learning
Videos
Consumer Data Right policy
Consumer Data Right complaints
What is privacy?
It’s your right to know
Consumer Data Right privacy safeguard 1
How to make a freedom of information request
12 tips for freedom of information decision-makers
How do I make a privacy complaint?
Sharing My Health Record — It's My Choice
Privacy and the My Health Record system
How to make a privacy complaint (Auslan)
How do I access my personal information?
Privacy in the Australian Public Service
Privacy is important for start-up businesses
Making privacy a priority in the decade of data
Privacy for policy developers and project managers
What can I do about my neighbour’s security camera?
Australian Community Attitudes to Privacy Survey 2020
Australian Community Attitudes to Privacy Survey 2017
Data breach requirements in the My Health Record system
Is my real estate agent allowed to take photos in my house?
Handling sensitive information in the My Health Record system
10 top tips for good privacy practice for start-up businesses
Accessing government-held information in Australia
Request for information: the respondent
Request for information: the complainant
Australian Community Attitudes to Privacy Survey 2023 explainer animation
What privacy means to Australians in 2023
The biggest privacy risks for Australians in 2023
The role organisations have to protect privacy in 2023
Protecting children’s privacy in 2023
Australian Information Commissioner and Privacy Commissioner Angelene Falk discusses IAID 2023
Acting Freedom of Information Commissioner Toni Pirani shares her thoughts about transparency
Australian Public Service Commissioner Gordon de Brouwer discusses public service transparency
Webinars
About the OAIC
What we do
Who we are
Join our team
Access our information
Our regulatory approach
Consumer Data Right regulatory action policy
Compliance and enforcement policy
Guide to privacy regulatory action
Introduction
Chapter 1: Privacy complaint handling process
Chapter 2: Commissioner initiated investigations and referrals
Chapter 3: Information sharing
Chapter 4: Enforceable undertakings
Chapter 5: Determinations
Chapter 6: Injunctions
Chapter 7: Civil penalties — serious or repeated interference with privacy and other penalty provisions
Chapter 8: Infringement notices
Chapter 9: Privacy assessments
Chapter 10: Directing a privacy impact assessment
Chapter 11: Data breach incidents
Freedom of information regulatory action policy
OAIC regulatory priorities
Privacy regulatory action policy
Our international work
My Health Records guidelines
Making claims of legal professional privilege
Statement of regulatory approach
Our corporate information
OAIC annual reports
Digital health annual reports
Annual report of the Australian Information Commissioner's activities in relation to digital health 2023–24
Annual report of the Australian Information Commissioner's activities in relation to digital health 2022–23
Annual report into the Australian Information Commissioner's activities in relation to digital health 2021–22
Annual report of the Australian Information Commissioner's activities in relation to digital health 2020–21
Annual report of the Australian Information Commissioner's activities in relation to digital health 2019–20
Annual report of the Australian Information Commissioner's activities in relation to digital health 2018–19
Corporate plans
Plans, policies and procedures
Procedures for Managing Suspected Breaches of the APS Code of Conduct
Data breach response plan
OAIC Emissions reduction plan 2024–2026
External complaints about OAIC employees or contractors
External complaints about OAIC employees or contractors – overarching policy
Gifts and benefits policy
Human resources privacy policy
Information Publication Scheme agency plan
Multicultural access and equity plan 2019–20
OAIC asset management policy and guidelines
OAIC service charter
Operational policy and process: publication of submissions
Privacy complaints about the OAIC
Privacy policy
Privacy policy summary
Public interest disclosure procedures
Procurement judicial review policy
Operational information
Accountable authority instructions
Appointment and authorisation instrument: Chief Security Officer/Chief Risk Officer
Budget
Delegation of freedom of information powers and functions
Delegation of privacy powers and functions
Employee census results
OAIC Audit Committee
OAIC Enterprise Agreement 2024-2027
OAIC Privacy Champion, Chief Privacy Officer and Privacy Officer roles
Privacy Officer appointment instrument
Regulator expectations and intent
Accountability
Advertising
Gifts and benefits register
Government contracts
Grants and appointments
Indexed list of files
File list 1 July to 31 December 2022
File list 1 January to 30 June 2022
File list 1 July to 31 December 2021
File list 1 January to 30 June 2021
File list 1 July to 31 December 2020
File list 1 January to 30 June 2020
File list 1 January to 30 June 2023
File list 1 July to 31 December 2023
File list 1 January to 30 June 2024
Legal services expenditure
Public interest disclosures
Reporting fraud and corruption at the OAIC
Memorandums of understanding
Current memorandums of understanding
Consumer Data Right
MOU with the Australian Competition and Consumer Commission: exchange of information
MOU with the Australian Communications and Media Authority
MOU with the Data Protection Commissioner of Ireland
MOU with the Information Commissioner for the United Kingdom
MOU with Inspector-General of Intelligence and Security
MOU with the Personal Data Protection Commission of the Republic of Singapore
National Facial Biometric Matching Capability
MOU with the Australian Securities and Investments Commission in relation to Information Sharing
MOU with the Australian Prudential Regulation Authority in relation to Cooperation and Information Sharing
MOU between the ACCC, OAIC and Chief Executive Centrelink: Digital ID
Memorandum of understanding reports
MOU with the ACT for the provision of privacy services: Annual report 2020–21
MOU with the ACT for the provision of privacy services: Annual report 2019–20
MOU with the ACT for the provision of privacy services: Annual report 2018–19
MOU with the ACT for the provision of privacy services: Annual report 2021–22
Memorandum of Understanding with the Australian Capital Territory for the provision of privacy services: Annual Report 2022-23
Other agreements
Statement with APEC on privacy enforcement authority practices and activities
Agreement with System Operator: information sharing and complaint referral for the eHealth record system
Arrangement with state and territory health and privacy regulators: information sharing and complaint referral for the eHealth record system
Collaboration principles with Privacy Commission NSW
Information sharing and complaint referral arrangements under Part VIIIA of the Privacy Act 1988
Information sharing arrangement for referring privacy complaints between the OAIC and external dispute resolution schemes
Letter of Exchange signed by Home Affairs and OAIC
Annual Statement of Compliance with the Commonwealth Child Safe Framework 2023
OAIC AI transparency statement
Information policy
What is information policy
Open government
Information policy resources
Access to and use of public sector information: the academic re-user perspective
Open data quick wins – getting the most out of agency publications
Open public sector information: from principles to practice
Open public sector information: government in transition
Principles on open public sector information
Principles on open public sector information: report on review and development of principles
Serving legal documents on the Australian Information Commissioner