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Commissioner initiated investigation reports

The Australian Information Commissioner may undertake a Commissioner initiated investigation (CII) into whether the actions of an agency or private sector organisation may be an interference with the privacy of an individual.

The investigation may look at a specific act or practice, at a systemic problem or recurring pattern in an entity’s practices and processes in handling personal information, or at a practice or problem occurring in more than one entity.

Below you can access reports of finalised Commissioner initiated investigations. Reports of investigations relating to acts or practices prior to 12 March 2014 use the term ‘own motion investigation’.

Commissioner initiated investigations that have been opened after 12 March 2014 may result in a formal determination under section 52 of the Privacy Act. These determinations are found under Privacy determinations.

The below reports are also published on the AustLII website as part of the Australian Information Commissioner Case Notes (AICmrCN) series.

Publication of MBS/PBS data March 2018
DonateBlood.com.au data breach (Precedent Communications Pty Ltd) August 2017
DonateBlood.com.au data breach (Australian Red Cross Blood Service) August 2017
Joint investigation of Ashley Madison by the Privacy Commissioner of Canada and the Australian Privacy Commissioner and Acting Australian Information Commissioner August 2016
Adobe Systems Software Ireland Ltd: Own motion investigation report June 2015
Department of Immigration and Border Protection: Own motion investigation report November 2014
Pound Road Medical Centre: Own motion investigation report July 2014
Cupid Media Pty Ltd: Own motion investigation report June 2014
Multicard Pty Ltd: Own motion investigation report May 2014
Telstra Corporation Limited: Own motion investigation report March 2014
AAPT and Melbourne IT: Own motion investigation report October 2013
Medvet Science Pty Ltd: Own motion investigation report July 2012
Dell Australia and Epsilon: Own motion investigation report July 2012
Telstra Corporation Limited: Own motion investigation report June 2012
First State Super Trustee Corporation: Own motion investigation report June 2012
Professional Services Review Agency: Own motion investigation report December 2011
Sony PlayStation Network / Qriocity: Own motion investigation report September 2011
Telstra Corporation Limited (Telstra): Own motion investigation report July 2011
Vodafone Hutchison Australia: Own motion investigation report February 2011