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The Australian Public Service (APS) Employee Census is an annual confidential survey of APS employees that collects their views on the APS, their agency and their workplace on issues such as employee engagement, wellbeing and performance; leadership; communication; and innovation. The census helps Australian Government agencies, as well as the Australian Public Service Commission, to identify areas that need improving.

OAIC employees have taken part in the census since it commenced in 2012.

We value our employees’ feedback as we continue to build our capabilities in areas such as learning and development, internal communication, and health and wellbeing.

Census highlight reports

2024

2023

2022

OAIC Census Action Plan 2024

In 2024, OAIC has moved to a new organisational structure and implemented Guiding Principles that will support it to regulate in a risk-based and strategic manner. OAIC’s Census results in 2024 reflect disruptions caused by the significant changes occurring within the agency and provide a baseline for future results and to measure the success of the changes it is making. In the first year working in its new structure, OAIC will focus on enhancing communications and change, leadership, and improving access to tools and resources. It will also focus on bringing together the office and building a positive agency culture to improve employee engagement.

Focus area

Priority actions

Goals

Employee engagement

  • By March 2025, OAIC will hold an in-person, whole-of-office planning and strategy session.
  • By December 2024, all newly formed branches will establish team building and peer support arrangements to support staff in their new teams.
  • OAIC’s  overall employee engagement score of 75 improved by at least 3.

Team leadership

  • By December 2024, OAIC develops guidance to team leaders about setting newly established teams up for success
  • By March 2025, OAIC will review and refresh its training program for new and existing managers.
  • OAIC’ ‘leadership – immediate supervisor’ score of 78 improved by at least 3.

Communication and change

  • By February 2025, OAIC will refresh its approach to internal comms in response to the internal communications survey conducted during 2024. This will include more regular all staff meetings.
  • OAIC ‘communication’  score of 69 improved by at least 3.

Access to tools and resources

  • By March 2025, all new branches and divisions will complete a stocktake of their available tools, documentation and resources, to ensure completeness and availability.
  • By April 2025, OAIC intranet refreshed to make access to tools and resources easier.
  • Positive responses to ‘my workgroup has the tools and resources we need to perform   well’ improved by at least 5%.