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Published: 02 September 2024
Make a procurement complaint
- You should let us know as soon as you become aware of the conduct that forms the basis of your complaint.
- The OAIC handles complaints in line with the Commonwealth Procurement Rules and the Government Procurement (Judicial Review) Act 2018 (GPJR Act).
- Email your procurement complaint to GPJR@oaic.gov.au and ensure you have included the below information.
What to include in your complaint
- Your name and the business you represent
- Your contact details including supplier business name, ABN, address, phone, and email
- Identify which OAIC procurement activity you are complaining about providing details of the procurement including the goods or services, estimated contract value, AusTender ID and UNSPSC code (if known)
- Clearly reference the relevant paragraph(s) of the Commonwealth Procurement Rules (CPRs) you believe the OAIC has, or will breach
- Briefly explain why you believe the relevant CPRs have, or will be breached,
- Briefly explain how your interests will be affected by the alleged contravention(s).
Your obligations as a complainant
- For information on your obligations as a supplier when raising a complaint under the GPJR Act, refer to the Handling complaints under the Government Procurement (Judicial Review) Act 2018 Resource Management Guide 422.
